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Eli (Eli)
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Username: Eli

Post Number: 1348
Registered: 11-2003
Posted on Wednesday, October 06, 2010 - 10:06 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Iím going to host a series of stupidities puzzles, some of them computer stupidities. You wonít find them on the Computer Stupidities web site though, as these are all from my own work experiences throughout my 8+ years in tech support. In addition to others; just plain stupid behaviour Iíve either experienced myself or read/heard about. And I will simply give them all the same title Ė Stupidity series. Enjoy everyone, here is the first one.

Hmmm, wonder how that translate in baby language?
Gregoryuconn (Gregoryuconn)
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Post Number: 25
Registered: 9-2010
Posted on Wednesday, October 06, 2010 - 10:13 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

First, is this a computer stupidity? If so, did the customer accuse tech support of "acting like a baby"? The other way around? And is it relevant that "[I] wonder how that translate in baby language?" is improper grammar? It would either be "how that translates", "how that would translate", or "how that translated". So is that a typo or did you mean to put it that way? And if it was a typo, what was it supposed to be?
Are babies at all relevant? The word "baby"? Someone acting immature? Diapers?
Eli (Eli)
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Post Number: 1349
Registered: 11-2003
Posted on Wednesday, October 06, 2010 - 10:24 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

First, is this a computer stupidity? Yes, the very first stupid customer I had. If so, did the customer accuse tech support of "acting like a baby"? The other way around? Neither And is it relevant that "[I] wonder how that translate in baby language?" is improper grammar? It would either be "how that translates", "how that would translate", or "how that translated". So is that a typo or did you mean to put it that way? And if it was a typo, what was it supposed to be? Sorry, a typo despite "quality control", lol. Either of the two first ones would do
Are babies at all relevant? The word "baby"? Someone acting immature? Wouldn't actually say 'acting immature', but... Diapers? No to rest
Balin (Balin)
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Username: Balin

Post Number: 5930
Registered: 4-2010
Posted on Wednesday, October 06, 2010 - 11:00 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Yay for computer stupidities!

Did the customer yell at you? Is the specific problem relevant? Was the problem more of a "user error"? An "eye-dee-ten-tee" problem? Was there a problem with the computer at all? If so, did it have a simple solution?
Eli (Eli)
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Post Number: 1350
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Posted on Wednesday, October 06, 2010 - 11:24 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Did the customer yell at you? No, but he got very agitated. Is the specific problem relevant? A bit of FA there, but the reason why he called in was relevant. Was the problem more of a "user error"? Same FA An "eye-dee-ten-tee" problem? Same FA Was there a problem with the computer at all? And there the FA was cleared up, there was no fault with his computer. There was another reason for why he called. If so, did it have a simple solution?
Kaygee (Kaygee)
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Post Number: 580
Registered: 9-2008
Posted on Wednesday, October 06, 2010 - 11:24 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Oh, goody. This will be fun!

Was the Tech trying to say something in "baby language"? Or was the tech trying to translate something that the caller had said?
Balin (Balin)
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Username: Balin

Post Number: 5943
Registered: 4-2010
Posted on Wednesday, October 06, 2010 - 11:28 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Did he call to try and purchase a computer? Or other equipment?
Eli (Eli)
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Post Number: 1353
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Posted on Wednesday, October 06, 2010 - 11:55 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Kaygee (Kaygee)

Oh, goody. This will be fun!Sure hope so, lol

Was the Tech trying to say something in "baby language"? No, I was using normal language, but.. Or was the tech trying to translate something that the caller had said? No

Balin (Balin)

Did he call to try and purchase a computer? Or other equipment? No to both
Balin (Balin)
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Username: Balin

Post Number: 5961
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Posted on Thursday, October 07, 2010 - 12:11 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Were you and the customer speaking the same language? Did you misunderstand something? Did he misunderstand something? Customer: HAM?
Eli (Eli)
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Post Number: 1357
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Posted on Thursday, October 07, 2010 - 12:17 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Were you and the customer speaking the same language? Yes, we did. We were both communicating in our first language - Norwegian, so language mixups. Did you misunderstand something? Not at all Did he misunderstand something? Yope-ish, 'misunderstand' doesn't really cover it Customer: HAM?Yes
Balin (Balin)
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Username: Balin

Post Number: 5971
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Posted on Thursday, October 07, 2010 - 12:23 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Did he misinterpret something you said? Take something out of context? Mishear something?
Eli (Eli)
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Post Number: 1362
Registered: 11-2003
Posted on Thursday, October 07, 2010 - 12:44 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Did he misinterpret something you said? Take something out of context? Mishear something? No to all, but.....
Balin (Balin)
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Post Number: 5981
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Posted on Thursday, October 07, 2010 - 12:47 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Did he think you said something you hadn't?
Eli (Eli)
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Post Number: 1364
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Posted on Thursday, October 07, 2010 - 12:51 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Did he think you said something you hadn't? Nothing like that.

Hint: He is really stupid and probably just got his first computer a couple of days before.
Balin (Balin)
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Username: Balin

Post Number: 5983
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Posted on Thursday, October 07, 2010 - 12:52 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Did he ask for help turning on his computer?
Kaygee (Kaygee)
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Post Number: 587
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Posted on Thursday, October 07, 2010 - 12:54 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Okay, yope-ish on "misunderstand" - Did he just not have any clue what you meant?
Eli (Eli)
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Post Number: 1366
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Posted on Thursday, October 07, 2010 - 12:56 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Okay, yope-ish on "misunderstand" - Did he just not have any clue what you meant? Correct, he didn't understand a word! Now, what was I trying to explain?
Balin (Balin)
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Post Number: 5989
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Posted on Thursday, October 07, 2010 - 1:00 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

How to turn on his computer?
Kaygee (Kaygee)
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Post Number: 589
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Posted on Thursday, October 07, 2010 - 1:07 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Is there any other hardware or software relevant?
Eli (Eli)
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Post Number: 1369
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Posted on Thursday, October 07, 2010 - 1:12 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Balin (Balin)

How to turn on his computer? Not this

Kaygee (Kaygee)

Is there any other hardware or software relevant? His question was related to sw, but...
Balin (Balin)
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Username: Balin

Post Number: 5995
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Posted on Thursday, October 07, 2010 - 1:13 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

How to install something? Something like "press any key" and he didn't know where the "any" key was?
Eli (Eli)
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Post Number: 1372
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Posted on Thursday, October 07, 2010 - 1:25 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

How to install something? Something like "press any key" and he didn't know where the "any" key was? No to both, and believe me it was even sillier than the latter, lol
Kayleetonkslupin (Kayleetonkslupin)
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Post Number: 447
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Posted on Thursday, October 07, 2010 - 1:26 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

I can't wait to see what could top THAT, lol...
Balin (Balin)
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Posted on Thursday, October 07, 2010 - 1:32 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Please tell me it's dumber than all of the following that I've heard:

-using the CD-ROM drive as a cup holder
-using the mouse as a foot pedal
-complaining that the computer was calling him "bad" and an "invalid" (in response to "Bad Command" and "Invalid" error messages)
-attaching papers to the computer with magnets
-trying to scan papers into the computer by holding them up to the monitor

?

Wild guess: did he try to turn on the monitor with a TV remote?
Eli (Eli)
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Post Number: 1375
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Posted on Thursday, October 07, 2010 - 1:40 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Wild guess: did he try to turn on the monitor with a TV remote? No

When it comes to how silly this is, it's on the same level as the story when the techie told the user to take the computer back and get a refund - because she was too stupid to own a computer. After spending a long time trying to get it to work, he suddenly realized there was a power cut in the whole area.
Eli (Eli)
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Post Number: 1378
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Posted on Thursday, October 07, 2010 - 1:49 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Just a tiny hint, before I go to bed (should have done it 2 hours ago, lol). He calls to inquire about a certain funcionality, and he's on a PC, running Windows. Good night, everyone.
Kayleetonkslupin (Kayleetonkslupin)
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Post Number: 453
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Posted on Thursday, October 07, 2010 - 1:53 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Good night, Eli! *hugs*
Balin (Balin)
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Post Number: 6014
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Posted on Thursday, October 07, 2010 - 3:14 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Was the server down? Was the power out? Were some components installed incorrectly? Was the computer unplugged?
Gregoryuconn (Gregoryuconn)
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Post Number: 26
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Posted on Thursday, October 07, 2010 - 3:36 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Did he ask why he couldn't see in through the Windows? Blue screen of death relevant? Did he think it was a terror airline plot? (Supposedly some airport detained somebody for pointing out the BSoD on an airport monitor which was supposed to have flights on it because they thought "blue screen of death" was terrorist code. Once they explained that it was in fact tech jargon they let the guy go.)
Peter365 (Peter365)
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Post Number: 2937
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Posted on Thursday, October 07, 2010 - 10:51 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Did he think he needed a pair of scissors and an evostick to cut & paste?
Woodworm (Woodworm)
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Posted on Thursday, October 07, 2010 - 10:53 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Upside-down mouse? Did he take the word 'desktop' a bit too literally and try to drag something out of the screen?

Would this not work on a Mac? to be fair, not many things do ...
Balin (Balin)
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Posted on Thursday, October 07, 2010 - 12:11 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Did he try to play a game by shoving a Nintendo cartridge into the floppy slot? Or CD drive?
Eli (Eli)
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Post Number: 1381
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Posted on Thursday, October 07, 2010 - 10:19 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Balin (Balin)
Was the server down? Was the power out? Were some components installed incorrectly? Was the computer unplugged? No to all

Gregoryuconn (Gregoryuconn)
Did he ask why he couldn't see in through the Windows? Blue screen of death relevant? Did he think it was a terror airline plot? (Supposedly some airport detained somebody for pointing out the BSoD on an airport monitor which was supposed to have flights on it because they thought "blue screen of death" was terrorist code. Once they explained that it was in fact tech jargon they let the guy go.) No to all

Peter365 (Peter365)
Did he think he needed a pair of scissors and an evostick to cut & paste? Nope

Woodworm (Woodworm)
Upside-down mouse? No, but..... Did he take the word 'desktop' a bit too literally and try to drag something out of the screen? No

Would this not work on a Mac? to be fair, not many things do ... To be honest, I do not know if the functionality he inquired about is available on a Mac system. However, the functionality itself was not the reason as such that made him look stupid, rather something he said. I always thought Mac users were fairly clued up on computers, but after reading a lot of the stories on Computer Stupidities, I have to rethink that one, lol. The reason for mentioning the functionality is that if you find out what it is he is asking for, it might be a little helpful for all you brilliant puzzlers!
Woodworm (Woodworm)
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Posted on Thursday, October 07, 2010 - 10:41 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

So ... mice? Something about mice? Maybe somebody thought you were being childish and patronising when you called it a mouse? (Hehe)
Eli (Eli)
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Post Number: 1384
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Posted on Thursday, October 07, 2010 - 11:19 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

So ... mice? Something about mice? Maybe somebody thought you were being childish and patronising when you called it a mouse? (Hehe) No, lol. But you're right, the functionality he was asking about is somehow linked to the mouse.
Balin (Balin)
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Posted on Thursday, October 07, 2010 - 11:49 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Right-clicking? Did he write the word "click"? Type it?
Kaygee (Kaygee)
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Posted on Friday, October 08, 2010 - 3:19 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Did he think he couldn't move the cursor to the other side of the screen because his mouse pad wasn't big enough?
I had to help a colleague with this "problem" many years ago. LOL!
Kayleetonkslupin (Kayleetonkslupin)
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Posted on Friday, October 08, 2010 - 3:21 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Alternatively to Balin; Left-clicking? Did he say "I'm right-handed"?
Peter365 (Peter365)
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Posted on Friday, October 08, 2010 - 10:04 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Did he keep switching hands when the he was left clicking and right clicking
Gregoryuconn (Gregoryuconn)
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Posted on Friday, October 08, 2010 - 8:02 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Did he refuse to touch the mouse because he thought it was a live mouse (like the animal?) Or did he try to connect a real mouse (ie the animal) to the computer? Or did he call to complain that his mouse "died" and you took this to mean that he had a broken computer mouse, but it turns out that his pet had gone to the great mousecage in the sky?
Eli (Eli)
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Posted on Friday, October 08, 2010 - 11:20 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Balin (Balin)
Right-clicking? Did he write the word "click"? Type it?

Kaygee (Kaygee)
Did he think he couldn't move the cursor to the other side of the screen because his mouse pad wasn't big enough?
I had to help a colleague with this "problem" many years ago. LOL!

Kayleetonkslupin (Kayleetonkslupin)
Alternatively to Balin; Left-clicking? Did he say "I'm right-handed"?

Peter365 (Peter365)
Did he keep switching hands when the he was left clicking and right clicking

Gregoryuconn (Gregoryuconn)
Did he refuse to touch the mouse because he thought it was a live mouse (like the animal?) Or did he try to connect a real mouse (ie the animal) to the computer? Or did he call to complain that his mouse "died" and you took this to mean that he had a broken computer mouse, but it turns out that his pet had gone to the great mousecage in the sky?
So many good suggestions, lol!! But no to all of them.
Kayleetonkslupin (Kayleetonkslupin)
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Posted on Friday, October 08, 2010 - 11:23 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Then evidently none of us are stupid enough to think like this stupid person, lolol!!! Any chance of a recap or possible hint?
Eli (Eli)
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Posted on Sunday, October 10, 2010 - 12:00 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Then evidently none of us are stupid enough to think like this stupid person, lolol!!! Any chance of a recap or possible hint? You're all too smart, Elizabeth!! But of course I'll give you a recap, with a little hint included.

A customer called me up to ask about a special functionality in Windows. Even though we only did hardware support, I did my best to guide him in the right direction, but he ended up extremely agitated and angry.

Strictly speaking it is not necessary to find out what the functionality was, but doing so should theoretically assist in finding the solution.

This functionality is somewhat related to a mouse, but none of the suggestions have been right. HINT - it's not the way to use a mouse he's asking about, on the contrary, and neither is he using it incorrectly.
Biograd (Biograd)
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Posted on Sunday, October 10, 2010 - 4:27 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Does the functionality he was asking about, in fact, exist? as part of Windows? as part of other software? or did he have a scrund that it exists?

Is the appearance of the cursor relevant?
Eli (Eli)
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Posted on Sunday, October 10, 2010 - 3:12 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Does the functionality he was asking about, in fact, exist? Yes, it does as part of Windows? Yes as part of other software? Yes or did he have a scrund that it exists? No, he had actually seen his neighbour doing it.

Is the appearance of the cursor relevant? No
Balin (Balin)
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Posted on Sunday, October 10, 2010 - 7:57 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Was he asking about the cursor? Was he worrying it would start swearing at him?
Eli (Eli)
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Posted on Sunday, October 10, 2010 - 9:01 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Was he asking about the cursor? Was he worrying it would start swearing at him? No to both.
Balin (Balin)
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Posted on Sunday, October 10, 2010 - 11:54 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Was the mouse optical? Normal (with a mouse ball)? Relevant?
Eli (Eli)
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Posted on Monday, October 11, 2010 - 10:47 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Was the mouse optical? Normal (with a mouse ball)? Relevant? Nope.

I'll throw in another hint at this stage. A mouse and the use of it is somewhat relevant, but only in a "opposite" way.
Balin (Balin)
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Posted on Monday, October 11, 2010 - 10:52 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Was he holding the mouse the wrong way? Did he have the buttons at the bottom? So that confused his left-clicking and right-clicking? Was he holding the mouse so the buttons were facing the desk (or whatever)?
Eli (Eli)
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Posted on Monday, October 11, 2010 - 11:08 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Was he holding the mouse the wrong way? Did he have the buttons at the bottom? So that confused his left-clicking and right-clicking? Was he holding the mouse so the buttons were facing the desk (or whatever)? No to all. I'll be generous and give you one more hint. Think of various ways to for instance print a document.
Balin (Balin)
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Posted on Tuesday, October 12, 2010 - 12:04 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Was he clicking on "Print"? Did he try to print a document by typing "Print"? Did he even own a printer? Or have access to one?
Eli (Eli)
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Posted on Tuesday, October 12, 2010 - 8:36 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Was he clicking on "Print"? Did he try to print a document by typing "Print"? Did he even own a printer? Or have access to one? Printing is not really relevant, but try to think of ways to print a document - besides clicking the printer icon.
Balin (Balin)
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Posted on Tuesday, October 12, 2010 - 10:49 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

The only one I can think of right now is hitting Ctrl-P; is this relevant?
Eli (Eli)
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Posted on Tuesday, October 12, 2010 - 11:15 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

The only one I can think of right now is hitting Ctrl-P; is this relevant? Very much so!! Now for the last bit. Printing itself is not relevant, just used it as an example. But the CTRL+P is relevant. Can you guess what he was enquiring about?
Balin (Balin)
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Posted on Tuesday, October 12, 2010 - 11:16 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Bladder control?
Eli (Eli)
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Posted on Tuesday, October 12, 2010 - 11:31 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Bladder control? That was actually a very funny suggestion, but no.

I discovered when I posted the last one that I should have added a little info before the last sentence. He wanted to be able to use CTRL+P, but not only that one. His inquiry was more general than that.

And now I revert back to the "old" ways (haven't seen it used lately) - hint in white Up until then he had only used his mouse for commands.
Balin (Balin)
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Posted on Tuesday, October 12, 2010 - 11:42 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Did he try to click somewhere and type "print"? Is there a print command involving typing "print" and the file name?
Eli (Eli)
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Did he try to click somewhere and type "print"? Is there a print command involving typing "print" and the file name? No to both. Did you check out the hint?
Biograd (Biograd)
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Posted on Tuesday, October 12, 2010 - 11:51 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Did he ask which button on the mouse was "control"? or under what drop-down menu it was?
Balin (Balin)
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Posted on Tuesday, October 12, 2010 - 11:52 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

I did...did he not even own a keyboard? Or not know how to use it?
Eli (Eli)
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Biograd (Biograd)

Did he ask which button on the mouse was "control"? or under what drop-down menu it was? No

Balin (Balin)

I did...did he not even own a keyboard? He had a keyboard Or not know how to use it? Soon there!! Even though I think (or hope, lol) that he knew how to use the keyboard for typing, he didn't know that you could use the keyboard for other things, until he saw a neighbour doing it.

What's left now is to find out what he asked and where the baby language enters the picture.
Balin (Balin)
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Posted on Wednesday, October 13, 2010 - 12:04 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Are any of the F-keys (F1 and the rest) relevant?
Eli (Eli)
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Are any of the F-keys (F1 and the rest) relevant? They are all relevant, but not only those.
Balin (Balin)
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Posted on Wednesday, October 13, 2010 - 1:18 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Did he know that he could use keyboard shortcuts? Did he think they wouldn't work?
Biograd (Biograd)
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Posted on Wednesday, October 13, 2010 - 2:41 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Is a misunderstanding of the word "shortcut" relevant? Did he think it had something to do with moving your mouse cursor in a straight line, as opposed to a longer path?
Eli (Eli)
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Balin (Balin)

Did he know that he could use keyboard shortcuts? He did not know until he saw his neighbour using the keyboard to enter commands Did he think they wouldn't work? Since he had seen them being used, he knew they worked.

Biograd (Biograd)

Is a misunderstanding of the word "shortcut" relevant? Did he think it had something to do with moving your mouse cursor in a straight line, as opposed to a longer path? No to both
Balin (Balin)
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Did he hit the buttons one after the other? Rather than holding down "CTRL" and pressing "P", for instance?
Eli (Eli)
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Posted on Wednesday, October 13, 2010 - 10:10 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Did he hit the buttons one after the other? Rather than holding down "CTRL" and pressing "P", for instance? Nothing at all like that I'm afraid.

HINT: He admits to being a bit computer illiterate and up to that point has used the mouse for commands (but to be honest, I'm still puzzled how he managed to get any tasks done, lol. You'll understand when it's solved). When he sees his neighbour using the keyboard he is intrigued.
Balin (Balin)
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Did he not understand the specific commands?
Eli (Eli)
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Posted on Wednesday, October 13, 2010 - 10:53 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Did he not understand the specific commands? This is not it either, I'm afraid. He has not even got that far.

Try to think of the situation. He sees the neighbour using the keyboard to enter commands and then realizes that you can use the keyboard to enter commands. What do you think happens next?
Balin (Balin)
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Posted on Wednesday, October 13, 2010 - 11:03 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Does he try typing the command name? Does he try to enter commands on his computer using his neighbor's keyboard? Does he try to use the mouse to click on the keyboard? Use the keyboard to click on the screen?
Eli (Eli)
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Does he try typing the command name? Does he try to enter commands on his computer using his neighbor's keyboard? Does he try to use the mouse to click on the keyboard? Use the keyboard to click on the screen? No to all. And if there is no movement by tomorrow, I'll post a really juicy hint, lol.
Balin (Balin)
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Does he correctly input the commands? Is his computer on when he tries to input the commands? Is it plugged in?
Gregoryuconn (Gregoryuconn)
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Posted on Thursday, October 14, 2010 - 1:46 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Does he actually hit the "control" key? Or does he try to type "Control"? Relevant that the key says "ctrl" and not "control"? Did he misunderstand "Control plus P" as "hit control key, plus key, and P key"? Did he have a keyboard in the proper language? Layout (this is different because for instance English could be in QWERTY or Dvorak - aka nerd keys)? In the same language/layout as the neighbor? Did he think the neighbor had a "special" keyboard since it was able to do that? So he tried to steal it?
Eli (Eli)
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Balin (Balin)
Does he correctly input the commands? Is his computer on when he tries to input the commands? Is it plugged in?
Gregoryuconn (Gregoryuconn)
Does he actually hit the "control" key? Or does he try to type "Control"? Relevant that the key says "ctrl" and not "control"? Did he misunderstand "Control plus P" as "hit control key, plus key, and P key"? Did he have a keyboard in the proper language? Layout (this is different because for instance English could be in QWERTY or Dvorak - aka nerd keys)? In the same language/layout as the neighbor? Did he think the neighbor had a "special" keyboard since it was able to do that? So he tried to steal it?

Time for a little push in the right direction. None of the above suggestions are correct, and the last few postings have all actually had a little FA. Maybe this helps??
Balin (Balin)
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Posted on Thursday, October 14, 2010 - 10:37 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Does he even hit his keyboard keys? Or use the mouse?
Eli (Eli)
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Posted on Thursday, October 14, 2010 - 10:57 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Does he even hit his keyboard keys? No!! He hasn't gotten that far yet. Or use the mouse? He wanted to not use the mouse as much.
Balin (Balin)
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Posted on Thursday, October 14, 2010 - 11:00 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Did he try using the monitor as a touch-screen? Did he think his neighbor's keyboard would "send the shortcuts" to his computer?
Eli (Eli)
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Posted on Thursday, October 14, 2010 - 11:23 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Did he try using the monitor as a touch-screen? Did he think his neighbor's keyboard would "send the shortcuts" to his computer? No to both. It's much easier that this. Remember, he calls tech support to enquire about something.
Balin (Balin)
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Does he ask how to use his keyboard?
Noel (Noel)
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Posted on Friday, October 15, 2010 - 3:13 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Does he try writing down the commands on a piece of paper?
Eli (Eli)
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Posted on Friday, October 15, 2010 - 11:36 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Balin (Balin)

Does he ask how to use his keyboard? YES! So we're soon there. He calls us to ask about this, as he has seen his neighbour using the keyboard for commands. And it is important to remember that his question was (almost word for word) like this 'I saw my neighbour using the keyboard instead of the mouse when he wanted something done. How does that work?' So what is left to discover is what happens next?

Noel (Noel)

Does he try writing down the commands on a piece of paper? No
Balin (Balin)
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Had he even tried pressing the keys before?
Eli (Eli)
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Posted on Saturday, October 16, 2010 - 2:49 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Had he even tried pressing the keys before? Not the F-keys and any other key just as part of normal typing.
Balin (Balin)
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Posted on Saturday, October 16, 2010 - 2:55 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Did he know he could press two keys at the same time?
Eli (Eli)
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Posted on Saturday, October 16, 2010 - 7:11 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Did he know he could press two keys at the same time? I don't think he knew that, except for perhapse CTRL+ALT+DEL.

HINT: He doesn't seem to have asked the neighbour about it.
Balin (Balin)
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Posted on Sunday, October 17, 2010 - 12:20 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Did he just try random key combinations? That didn't work? Or worked catastrophically?
Eli (Eli)
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Posted on Sunday, October 17, 2010 - 1:46 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Did he just try random key combinations? That didn't work? Or worked catastrophically? No to all. The thing he did next was probably the only somewhat smart thing about this story, lol.

And I'll do a recap tomorrow (or more correct - later today). Too tired now.
Balin (Balin)
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Posted on Sunday, October 17, 2010 - 11:47 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Did he try to find the keyboard shortcuts in his manual?
Noel (Noel)
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Posted on Sunday, October 17, 2010 - 2:28 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Did he try to use the "Print Screen" button?
Eli (Eli)
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Posted on Sunday, October 17, 2010 - 10:51 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Balin (Balin)

Did he try to find the keyboard shortcuts in his manual? No, he didn't. Good question.

Noel (Noel)

Did he try to use the "Print Screen" button? Nope

RECAP/HINT

Let's call him Tom, to make it a little easier. Tom visits his neighbour and sees him using the keyboard instead of the mouse to enter certain commands. As Tom is interested in using the mouse less, this intrigues him and he wants to start using that functionality himself.

However, he doesn't ask the neighbour how to do it, neither does Tom look in any manual. So how does he go about finding out about this? It is important to remember something I said a little while ago; what Tom does now is not the stupid part of the story (the really stupid bit comes later). He does NOT at any stage simply try random combinations.

So where would you go to find information about how to do this?
Balin (Balin)
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Posted on Sunday, October 17, 2010 - 10:56 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Does he try to get on the Internet? Using only the keyboard? Does he try to not use the mouse entirely?
Eli (Eli)
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Does he try to get on the Internet? Using only the keyboard? Does he try to not use the mouse entirely? No to all
Balin (Balin)
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Posted on Monday, October 18, 2010 - 12:18 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Did he call tech support just to get the combinations?
Eli (Eli)
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Posted on Monday, October 18, 2010 - 12:29 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Did he call tech support just to get the combinations? Yes!! Well, he wasn't even as smart as that. What he said was that he had seen his neighbour using the keyboard to control his pc and asked 'how do I do that'?

It's important to know that I was working for a hardware company, and we only did hardware troubleshooting, not user support. So we were told that we should never teach the customers how to use the equipment (like how to print out, or how to format a word document), that it was their own responsibility to teach themselves those things. However, we were allowed, of course, to guide them in the right direction.

So what happened next??
Balin (Balin)
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Posted on Monday, October 18, 2010 - 12:35 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Did he hang up the phone to try the keyboard commands?
Gregoryuconn (Gregoryuconn)
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Posted on Monday, October 18, 2010 - 4:23 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Did you ask if he had a pen handy and he asked "what's a pen-handy?" (Sorry, that's on Notalwaysright right now.)
Gregoryuconn (Gregoryuconn)
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How is this solved?
Balin (Balin)
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Did he try the shortcuts using the keys on the phone instead of the keys on the keyboard?
Eli (Eli)
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Balin (Balin)

Did he hang up the phone to try the keyboard commands? No

Gregoryuconn (Gregoryuconn)

Did you ask if he had a pen handy and he asked "what's a pen-handy?" (Sorry, that's on Notalwaysright right now.) No, and I read that story as well. Fun!!

How is this solved? Waiting for them to move it back

Balin (Balin)

Did he try the shortcuts using the keys on the phone instead of the keys on the keyboard? Nope
Balin (Balin)
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Did he actually try to input the commands? To input any commands at all? Into the keyboard?
Eli (Eli)
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Posted on Monday, October 18, 2010 - 9:16 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Did he actually try to input the commands? To input any commands at all? Into the keyboard? No, he simply picks up the phone and calls the hardware tech support line for his pc brand.

I'll give a little push in the right direction (maybe this will be solved before it's moved back, lol). He called in and explained about his neighbour etc, then asked how he too could use this functionality. Since we were not allowed to do user training, I thought I'd tell him where to find the information. And asked one important question. What?
Balin (Balin)
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Posted on Monday, October 18, 2010 - 9:17 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Did he even know the specific commands? Did you ask him "do you know what the commands are"? Did you tell him to ask his neighbor? Look online?
Gregoryuconn (Gregoryuconn)
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Posted on Monday, October 18, 2010 - 9:44 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Random question: Was his neighbor H? A? M? Or was he a baby?
Eli (Eli)
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Balin (Balin)

Did he even know the specific commands? No, he didn't. Did you ask him "do you know what the commands are"? No Did you tell him to ask his neighbor? Nope Look online? No, not online. Where is the other place you would look for information?

Gregoryuconn (Gregoryuconn)

Random question: Was his neighbor H? A? M? HA, gender irrelevant Or was he a baby? No
Balin (Balin)
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Did he try looking in the manual?
Eli (Eli)
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Posted on Monday, October 18, 2010 - 10:39 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Did he try looking in the manual? No, and that is what I would suggest to him. But there is a vital part missing here. What manual???
Kayleetonkslupin (Kayleetonkslupin)
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Does the mouse have a manual?
Balin (Balin)
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Posted on Monday, October 18, 2010 - 10:48 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Did he look in the computer manual? Keyboard manual? Mouse manual?
Eli (Eli)
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Kayleetonkslupin (Kayleetonkslupin)

Does the mouse have a manual? Irr

Balin (Balin)

Did he look in the computer manual? Keyboard manual? Mouse manual? No, he does not look in any manual. In fact, that is what I am trying to suggest. However, I need some vital information from him to be able to guide in in the right direction.
Balin (Balin)
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Posted on Monday, October 18, 2010 - 11:22 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Is he looking for an online manual? Or a non-booklike manual? Does he even have a manual?
Eli (Eli)
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Posted on Monday, October 18, 2010 - 11:41 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Is he looking for an online manual? Or a non-booklike manual? No to both Does he even have a manual? He should have, never actually got to that point.

I'll leave a little hint before I'm off to bed. You switch your computer on. Then what do you do next - before you can even start using the keyboard or mouse?
Balin (Balin)
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Posted on Monday, October 18, 2010 - 11:44 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Did he not log in? Not turn on the monitor? Not have the keyboard or mouse plugged in?
Kaygee (Kaygee)
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Posted on Tuesday, October 19, 2010 - 3:00 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

You wait while the computer loads the software and network settings -- did you need to know what operating system he was using?
Gregoryuconn (Gregoryuconn)
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Posted on Tuesday, October 19, 2010 - 3:14 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Did you ask something about a programming language? And he replied "English".
Eli (Eli)
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Posted on Tuesday, October 19, 2010 - 6:41 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Before answering the questions I will have to admit to a little blooper from last night. He could still use is mouse of course. But the rest is still valid, he needs to do something before being able to use CTRL+P for instance.

Balin (Balin)

Did he not log in? Not turn on the monitor? Not have the keyboard or mouse plugged in? No to all

Kaygee (Kaygee)

You wait while the computer loads the software and network settings -- did you need to know what operating system he was using? Not the operating system, but OTRT

Gregoryuconn (Gregoryuconn)

Did you ask something about a programming language? And he replied "English". Nope
Gregoryuconn (Gregoryuconn)
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Posted on Tuesday, October 19, 2010 - 6:45 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Open a program? Or did he think he had to do a pogrom and do just that? (I heard a story of someone who called tech support Anti-Semetic because the guy said "Press start.... programs" and the guy thought he said "start a pogrom".
Eli (Eli)
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Posted on Tuesday, October 19, 2010 - 10:34 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Open a program? This is it, the stupidity was related to programs in general. Or did he think he had to do a pogrom and do just that? (I heard a story of someone who called tech support Anti-Semetic because the guy said "Press start.... programs" and the guy thought he said "start a pogrom". Nope
Biograd (Biograd)
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Posted on Tuesday, October 19, 2010 - 11:57 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Was it anything to do with programs vs. the shortcuts representing them on the desktop? Did he think that if he was unable to see an icon for a program, that he must not have it installed? or that any program whose icon was visible was already open?

Or did he think that one could only open one program at a time? or that keyboard shortcuts were the only way to use multiple programs at the same time?

Did he think that there were "keyboard programs" and "mouse programs", in the sense of Mac and PC versions of programs, and that one could never use both input devices for he same program?
Balin (Balin)
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Posted on Wednesday, October 20, 2010 - 1:12 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Did he try to input the commands without having opened the programs necessary for said commands? Like trying to print something without having Word open?
Eli (Eli)
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Posted on Wednesday, October 20, 2010 - 10:21 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Biograd (Biograd)

Was it anything to do with programs vs. the shortcuts representing them on the desktop? Did he think that if he was unable to see an icon for a program, that he must not have it installed? or that any program whose icon was visible was already open?

Or did he think that one could only open one program at a time? or that keyboard shortcuts were the only way to use multiple programs at the same time?

Did he think that there were "keyboard programs" and "mouse programs", in the sense of Mac and PC versions of programs, and that one could never use both input devices for he same program? No to all

Balin (Balin)

Did he try to input the commands without having opened the programs necessary for said commands? Like trying to print something without having Word open? This is it! Or at least on the right track, and now we're coming to the 'baby talk' part. Because that is exactly what I asked him. In order to tell him where to find the information he needed, I asked what application he was using. But what do you think happened next? What was his reply?
Balin (Balin)
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Posted on Wednesday, October 20, 2010 - 10:26 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Did he ask what an application was? Where he could find one? Or buy one?
Eli (Eli)
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Posted on Wednesday, October 20, 2010 - 10:51 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Did he ask what an application was? Not really, but this is so close, I'll fill in the rest Where he could find one? Or buy one?


*************SPOILER******************

As I mentioned earlier, in my previous job I did hardware tech support. One day, a customer called in and said he had seen his neighbour using keyboard instead of mouse to operate his computer and if I knew anything about this as he would like to learn how to do it himself. Since we were only doing hardware, we were not allowed to teach them these kind of things, but I thought I'd nudge him in the right direction regarding finding the information he needed. The conversation went something like this:

Me: What you are looking for, Sir, is called keyboard shortcuts.
Caller: And how do I use them?
Me: Well, that differs from application to application, some combinations are always the same, others may vary. You will find information about the various keyboard combination in the manual for the applications
Caller: Application? What do you mean?
Me: Application is the same as software, sir.
Caller: I don't understand what you're talking about, stop talking this technical babble with me.
Me: What I mean, is the tool or the program you are using, for instance when you want to write something, or play a game.
Caller: If you insist on using this technical language, I refuse to talk to you anymore.

And then he hung up. LOL
Balin (Balin)
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Posted on Wednesday, October 20, 2010 - 11:32 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

What is it with stupid customers and "technical language"? Makes for great stories though, and great puzzles!
Eli (Eli)
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Posted on Wednesday, October 20, 2010 - 11:35 pm:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

Well, this is where the baby language would have come in handy, lol. But I just couldn't find the baby word for software!!
Biograd (Biograd)
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Posted on Thursday, October 21, 2010 - 6:57 am:   Edit PostDelete PostView Post/Check IPPrint Post   Move Post (Moderator/Admin Only)Ban Poster IP (Moderator/Admin only)

An application in baby language has do be a "clicky-dooey" because you click on it and it does something.

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