So the customers patronize your business in order to receive a tangible item? Your job is to sell them this item, but possibly also to provide a bit of service in addition? Yes to all.
Are the items something you make? Not me specifically, but they're mostly made in the building. or have you in turn have bought them from someone else? Does the task (the subject of this puzzle, not the job as a whole) involve physically interacting with the items? It does involve physically interacting with items, but not the items we sell. or does it relate to processing payment? No helping customers select which items to buy? Thisish interacting with the providers/producers of the items? No with workplace organization? Noish